---
title: "Contact darken.video: Over-Bright Clips, Ideas, Press"
description: "Write to darken.video about a clip that still looks washed out, a sky that turned grey, an export that stopped, an idea, a press question or a privacy request."
url: https://darken.video/contact
---

# Contact darken.video

Toned down a glaring beach clip and it still looks flat? Spotted a bug, or have a look you wish existed? Send an email. We don’t run a contact form or a support portal, so writing to the address below is the way to reach us.

Address [hello@darken.video](mailto:hello@darken.video) 

## What we’d like to hear about

* **Corrections that miss.** Tell us whether you used**Auto fix** or a look such as **Overexposed**,**Bright sunlight**, **Blown-out sky** or**Dim it down**, where the **Strength** slider sat, and what the result got wrong: muddy shadows, grey whites, odd colours. A description of the scene is plenty; there’s no need to send the video.
* **Opening and exporting.** A file the tool won’t read or an export that fails, along with your browser, device and the file type.
* **Requests.** A control you’d like under **More options**, a new look, or a guide for an editor we haven’t covered.
* **Press questions,** for instance how highlights are pulled back in linear light, and why blown-out white can’t be rescued.
* **Privacy requests.** Your videos stay in your browser, so we hold almost nothing. For anything described in the [privacy notice](https://darken.video/privacy), including analytics, this is the address.

## About replies

darken.video is a small independent project with no support rota, so we can’t give a response time. Everything sent is read, and the clearer the steps in a bug report, the sooner it tends to be sorted.

## Maybe already answered

The [FAQ on the home page](https://darken.video/#faq) deals with quality, uploads and limits.[Overexposure explained](https://darken.video/overexposed-video-explained) shows why some detail is gone for good, and [recovering highlights](https://darken.video/recover-highlights-video) covers what can still be brought back.