Contact darken.video

Toned down a glaring beach clip and it still looks flat? Spotted a bug, or have a look you wish existed? Send an email. We don’t run a contact form or a support portal, so writing to the address below is the way to reach us.

What we’d like to hear about

• Corrections that miss. Tell us whether you used Auto fix or a look such as Overexposed, Bright sunlight, Blown-out sky or Dim it down, where the Strength slider sat, and what the result got wrong: muddy shadows, grey whites, odd colours. A description of the scene is plenty; there’s no need to send the video.
• Opening and exporting. A file the tool won’t read or an export that fails, along with your browser, device and the file type.
• Requests. A control you’d like under More options, a new look, or a guide for an editor we haven’t covered.
• Press questions, for instance how highlights are pulled back in linear light, and why blown-out white can’t be rescued.
• Privacy requests. Your videos stay in your browser, so we hold almost nothing. For anything described in the privacy notice, including analytics, this is the address.

About replies

darken.video is a small independent project with no support rota, so we can’t give a response time. Everything sent is read, and the clearer the steps in a bug report, the sooner it tends to be sorted.

Maybe already answered

The FAQ on the home page deals with quality, uploads and limits. Overexposure explained shows why some detail is gone for good, and recovering highlights covers what can still be brought back.